1. What is a vacation certificate?
It’s similar to a gift certificate but for travel. You are buying the vacation in advance for someone else, usually good for one year or more. The vacation “cert” can be good for resorts, hotels, air, or a cruise. There are terms of participation when using the incentive certificate.

2. Why use travel incentives?
Travel is considered to be the most desired and effective reward. During a recent email survey, the majority of all respondents said that travel incentives are the most effective, as compared to cash or other merchandise incentives.
Vacation Incentive Programs carry a far higher perceived value than using a conventional marketing program that offer discounts such as 25% off regular price, etc. It is amazing how many times we have seen these programs in place only to experience little or no lift in sales results.
Offering the high-perceived value of a vacation instead of a discount is more effective and produces positive and dramatic results. Effective incentive programs can produce significant results and huge returns.

3. Is your supplier a full-service agency?
You need to know that when you invest your hard-earned dollars and attach your good business name to the promotion, that your customers will have a totally satisfactory experience. Loyal customers are precious and a powerful word-of-mouth source – what they say affects your future business.
Sales Incentives Center is supported by a full-service incentives agency – from concept, through operations, including client education, customer service and communications. We design, deliver and fulfill our own products. We do not offer third party programs. We know all about the ‘vacation dream’ that your customer wants. Sales Incentives Center is a member in Good Standing with The Sarasota Chamber of Commerce, CLIA, ARTA, IATAN and ASTA.

4. Why should we buy from you?

  • Since we are a full service travel agency, we fulfill ALL of our Incentives packages. No need to worry about a
      fulfillment company.
  • We are a nationally recognized travel agency.
  • Our programs are the most cost effective and competitive in the market.
  • We are #1 in Customer Service Fulfillment in our industry.

5. Is Customer Service easily accessible?
Sales Incentives Center is one of the only vacation incentive companies actually providing their customer service phone number, 941-552-5070. Sales Incentives Center’s customer service staff is trained to answer the traveler’s questions accurately and courteously. With most of our competitors, it’s almost impossible to get through to someone who can really help you without delay. Sales Incentives Center is eager to guide it’s travelers through the vacation process and spends uninterrupted time assisting each caller one at a time Monday through Friday, 10am – 5pm, except major holidays.

Using all major airlines and the best-known name hotels and cruise lines, our new customer service complex gives personal care to every one of your travelers. Your customer is our customer so our phone number is printed on every certificate. Our explosive growth is based upon both value and service. The friendly people that work here will answer your customers’ travel plan questions and assure their accurate reservation plans. Sales Incentives Center is a full service, bonded and insured Florida travel agency, and is a registered Seller of Travel in the State of Florida.

6. Isn't Giving Away These Types of Vacations and Travel Expensive?
When you give a prospect or a client a complimentary 3-day vacation, a cruise for 2, or a 7 night resort stay, it’s certainly worth a lot to them, but your costs are so low you’ll find it hard to believe…typically only pennies on the dollar relative to the actual retail value.

7. How Can You Provide Me with Travel Certificates For Such Low Prices?
The Sales Incentives Center was developed by one of the largest incentive companies in the United States, so we have many types of travel and discount certificates. These are the best certificates available in the industry today.

Actually, when families travel to our resort class facilities they have the option of availing themselves to some of our other travel related products, promotions, and services. Visitors have no obligation to do so, but often add on additional nights, upgrades and book additional services. And when it comes to cruises, airfares, and resort stays, because of the volume of hotel, airline, and cruise nights we book, we’re able to offer these incredible prices by packaging these offers into a certificate format, and certificates as we all know need to be redeemed in order to unlock their value. Since we all know it’s a fact that not everyone redeems, we pass most of the savings onto you, and it surely works for us as well. A true win-win…

8. How do the hotels, resorts, and other vendors benefit from these programs?
Hotels, Resorts, Travel Companies, Restaurants, and other providers contract with our company in order to provide these incentives directly to you. They offer these incentives to get people to use their services, to see and experience for themselves what they have to offer. This builds trust, confidence, and brand loyalty.

For example, hotels rarely experience full occupancy except during conventions, major holidays and weekends, so they contract with certain travel promotion companies, like us, to give the rooms away free with the 3 day - 2 night vacation certificate to get people to come and stay at their property, and see what they have to offer. When hotels or resorts have empty rooms, they don’t make any money, and it's a waste of a perfectly good room. Although they have lost the price of the room regardless, they can still let you stay for free in the hopes that you'll stay longer, eat in their restaurants, spend money at their in-house shops, or casinos, and take advantage of their amenities (spas, activities, room service, lounge, etc.). And when you leave, after having had a great time, they hope that you'll come back to stay with them in the future and maybe even tell a few friends. This more than makes up for it, and builds brand loyalty.

9. What kinds of results can I expect?
We can't promise that you'll see the average 30% increases in sales that most clients attain, but we’re confident that you’ll see immediate and noticeable results. Results will vary depending on the product you sell and your target market, but these innovative and effective products are proven to do the following:

  • Increase awareness and traffic to your offer
  • Drive customers make an online purchase
  • Drive presentation attendees to make an on-site purchase
  • Acquire more customers
  • Set more appointments for your sales people
  • Increase web traffic to your site
  • Close more sales
  • Sell more products
  • Increase referrals
  • Maintain higher profit margins
  • Liquidate inventory
  • Improve and reward distributor / employee / sales performance
  • Retain more customers

10. What is the advantage of individual travel incentives over group travel?
When asked to choose between group and individual travel, most people prefer individual, as this allows them to personalize their own experience, choosing where to spend their time and when to go. As such, individual travel incentives are usually a more specific reward than group.

11. Why are travel incentives preferable to cash or merchandise?
Travel carries a strong high perceived value, creating an image in people’s minds that acts as inspiration, whether that’s on a beach in Mexico, under the lights of New York City, or strolling through the French Quarter in New Orleans. Travel creates memories that linger long after the actual vacation is over, and creates a significant level of excitement and impact. Cash, on the other hand, is usually spent on paying bills, and merchandise gifts are often purchases that would have been made anyway.

12. Can I participate in the program if I live outside of the US?
The Getaway is for U.S. residents only; however, the other 2 offers can be used by anyone.
 
14. What costs does the vacation certificate cover?
These certificates cover the cost of the room or cruise ship cabin only. It does not cover taxes or anything a guest may charge. Nor does it cover transportation.
 
15. How long do my clients have to use the vacation I give them?
These certificates have an expiration date typically 12 to 18 months from the time you receive them. We can re-date certificates that may be about to expire. Once the certificate has been activated, the traveler has one year to use it.
  
16. Can these vacations certificates be used for group travel.
NO.  These certificates are made to be used to help you build your business.

17. How does the reservation process work? Do I have to do a lot of paperwork?
Actually, you don't have to do any paperwork at all. We'll handle everything for you and your customer. After they receive a certificate from you, they'll mail it in to our Customer Redemption Center with their preferred travel dates and any applicable fees. We'll quickly confirm their eligibility and send them a reservation form. Travel reservations will then be made in their name at the hotel, and we can help with any other requests that they have. It's that simple.

18. Are the certificates transferable? Can I "wholesale" them to other distributors?
Yes, absolutely. They are fully transferable prior to certificate registration.

19. Can I sell these incentives directly to consumers through online auctions or other sales campaigns?
As a general rule, we ask that our products NOT be resold directly to consumers. They can be given away as a bonus item with the purchase of any other product or service, and bulk sales to other businesses are no problem. Some exceptions can be made for non-profit fundraising or other special circumstances, so please contact us before beginning your campaign to see if it qualifies for reselling, just to be sure.

20. What forms of payment do you accept?
We accept Visa, Mastercard, Discover, and American Express payments though our online shopping cart. If you would prefer to mail in payment, click here for a mailing address. Bank transfers are also available for orders totaling at least $500.

21. How long will it take to receive my order?
It is our policy to keep most products in stock so that we can ship within 2-3 business days after you place the order. We ship via Federal Express and USPS Priority Mail. We will advise you immediately of any delays.

22. How much is shipping?
We charge shipping costs according to the order size, and we ship anywhere in the U.S. International shipping is no problem, and you will be billed at the actual cost. Expedited shipping to the U.S. and Canada is also available. Shipping by FedEx is $10 per order, 2nd Day is $15 per order, and overnight shipping is $20 per order.

23. Can I get price breaks for buying more?
These prices are considerably below our normal retail pricing. We have already taken into consideration the volume sales that will come from YTB's group buying power and priced these certificates accordingly.

24. Sounds great! How do I order?
Simply click here to get started, it’s as easy as 1, 2, 3…you can have these shipped to you in as little as 48 hours.